Terms of Service
www.bitterroute.com (hereinafter referred to as ‘Website’) is owned by Bitter Route LLP (hereinafter referred to as ‘Owner’). By using any website and/or the mobile application owned and operated by Bitter Route LLP i.e. www.bitterroute.com, you agree to be bound by these terms. The purpose of the Website is to provide knowledge and services for manufacturing, marketing and selling of various types of Bitters and Beverages (Alcoholic and Non-Alcoholic) and to contribute to the food & beverage industry by producing natural premium products such as bitters, flavored tonic water, and a variety of mixers. We aim to raise the quality standards of the drinks across India by reducing the intake of processed sugar. (hereinafter referred collectively as ‘Services’).
By accessing this Website/mobile application, a user and/or Subscribed user agrees to abide by and bound by the Terms and Conditions of the Website and the mobile application. The Terms and Conditions contained herein along with the Privacy Policy form an Agreement regulating our relationship with regard to the use of the Website by a User or a Subscribed User. Please read this Agreement carefully. A User or a Subscribed User is advised to regularly check for any amendments or updates to the terms and conditions from time to time.
The Website reserves the right to modify the terms and conditions of the Service Agreement (“Terms of SERVICE”) and Disclaimer without any prior notification. A User or a Subscribed User is advised to regularly review the Terms of Service. If a User or a Subscribed User does not agree with any of the Terms and Conditions and any amendments thereto, the User or the Subscribed User must not use this Website and/or Services. These Terms and Conditions constitute a binding legal agreement between the Owner and User or Subscribed User(s) and govern legal rights, remedies, obligations and various other terms like limitations, jurisdiction, applicable law etc.
The Agreement between a User/Subscribed User and the Website shall be subject to the following Terms and Conditions:
1. Definitions
The terms wherever used shall unless contrary, carry the meaning as given under:
- “Agreement” means the Terms and Conditions contained herein along with any Privacy Policy of any other Websites/portals whose links are provided on the Website. It shall also include reference to this Agreement as and when amended, novated, supplemented varied or replaced.
- “User” means and includes any person who visits the Website to see the various Services/products available which are displayed on the Website.
- “Subscribed User” means and includes any person who registers with the Website by providing his/her/their name, phone number, e-mail ID, the location of sales, address, GST, PAN and other information based on the services the users need from the Website along with the payments.
2. Eligibility, Registration, and Termination
The User may use the Website for enlightening themselves with a variety of information, resources, articles, ideas and other Services provided by the Website. A User may become a Subscribed User only once he/she/they register themselves on the Website.
The account formation is a process while creating an account, the user is required to provide his/her/their personal information such as full name, mobile number, e-mail ID, location/address, and other information based on the services he/she/they need from the Website.
The Subscribed User agrees that the information provided by him/her/them at the time of registration is true, complete and correct and that any change in the information will be updated to the Owner with immediate effect of the change. If the information details are found not to be true (wholly or partly), the Owner of the website has the right in its sole discretion to reject the registration and debar the Subscribed User from using the Services of the Website and/or other affiliated websites without prior intimation whatsoever.
The Owner reserves the right at its sole discretion to terminate, refuse, restrict or suspend any User’s or Subscribed User’s account at any time, for any reason, without notice, including when the User or the Subscribed User fails to abide by these Terms and Conditions or any other policy or terms posted anywhere on the Website.
The Owner reserves the right at its sole discretion to terminate, refuse, restrict or suspend any User or Subscribed User’s account at any time if any User or Subscribed User-
- Uploads pornographic contents/photos/videos/links on the Website.
- Uploads any detrimental or offensive contents/photos/videos/links or offensive comments/photos/videos/links pertaining to religion on the Website.
- Any content that promotes or incites violence, terrorism, illegal acts, or hatred on the grounds of race, ethnicity, cultural identity, religious belief, disability, gender, identity or sexual orientation, or is otherwise objectionable.
A User or a Subscribed User may be prohibited from creating a new account if he/she/they has/have been previously terminated as per the above-mentioned circumstances or for any other reason whatsoever objectionable by the Owner.
3. Payment
The Subscription Fees shall be paid by the User on demand. All payment/s for the paid services offered by the owner shall be on a 100% advance basis. All services and products are non-refundable in nature. The payment for service once subscribed to by the subscriber, shall not be refunded and any amount paid shall stand appropriated. In case of paid services where the subscription fees accrue, it shall be payable at the time of availing the paid services in advance for which an invoice and payment receipt shall be sent to the subscriber in his account by email.
In case the user disputes the same for any reason whatsoever, the user shall make the payment towards the Subscription Fees accrued subject to the decision of the Company on the dispute. In the event of Company’s deciding the dispute in the User’s favor, the Company shall refund to the User any excess amount paid by the User free of interest.
4. Use of Contents and restrictions of a User or a Subscribed User
A User or a Subscribed User agrees not to display, upload, modify, publish, transmit, update, share or otherwise make available on the Website, any content and/or material that is unlawful, unsolicited including unsolicited messages, e-mails, and/or material which contains viruses, trojans, worms, files or software intended to interrupt, corrupt, destroy, limit the use, access or functionality of the Website.
A User or a Subscribed User also agree not to display, upload, modify, publish, transmit, update, share or otherwise make available on the Website, any content and/or material that is harmful, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic, abusive, invasive of another person’s privacy, hateful or racially, ethnically objectionable, disparaging or relating to or encouraging money laundering or gambling etc.
A User or a Subscribed User agree not to display, upload, modify, publish, transmit, update, share or otherwise make available any content and/or material which is in violation of patents, trademark, copyright or any other proprietary rights of other person/people.
5. Conduct of a User or a Subscribed User
A User or a Subscribed User accept and agree that he/she/they are entirely responsible for compliance of all the laws, rules or regulations etc. that applies to a User or a Subscribed User’s use and/or access of the Website or Services.
The correctness of the data provided by the user to the website shall be the sole responsibility of the user. The owners rely on the data provided by the user and however the owner’s reserve the right to check the concreteness of the data provided by users. Any compliance, license, permits, legal prerequisite, hereinafter collectively referred as “permissions”, for using the services of this website is the liability of the user and the user shall obtain such permissions at its own cost.
6. Applicable laws and Jurisdiction
These terms shall be governed, interpreted and construed in accordance with the laws of the Republic of India applicable from time to time. The Website and the User or the Subscribed User agree to submit to the exclusive jurisdiction of courts located in Mumbai (M.S.) India for any claims, actions, demands, suits, disputes arising out of and/or in connection with Services and products provided by the Website/Owner. The User or Subscribed User shall comply with all applicable local, state, national and foreign laws including laws on taxation relating to the use of the Services.
7. Limitation of Liability
To the fullest extent permissible by law, in no event shall the Owner or its employees, group companies or agents be liable for any direct, indirect, special, consequential damages or damages of any other kind incurred by the User or a Subscribed User or any third party arising out of the User’s or Subscribed User’s access or use or inability to access or use the Website and/or its Services.
The information and Services displayed on the Website or the Services may include inaccuracies or typographical errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the Website. Although the Owner attempts to ensure the integrity and the accuracy of the Website, it makes no guarantees whatsoever as to the correctness or accuracy of the services, photos/videos/links/brochures /magazines/information/articles or any other documents displayed on the Website including their quality.
The Website tries to ensure that the information and Services mentioned on the Website is correct, reputable and of high quality, however, it does not accept responsibility if this is not the case. The Owner or the Website shall not be held liable and/or responsible for any fake identity, fake calls, frauds caused through people through the help of this Website. The Website may provide User or Subscribed User’s information or any other details to third parties for commercial and/or advertisement purpose. However, the Website or the Owner will not be held liable or responsible as to who is receiving the User or Subscribed Users information or any other details.
The Website and/or Owner shall not be held liable and/or responsible for any errors or omissions or for the results obtained from the use of such information or any technical problems a User or a Subscribed User may experience from the information and/or Services displayed on the Website. In any event, the Owner will not be held liable for any loss or damage including without limitation, indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.
A User or a Subscribed User expressly agrees that the Website and/or Owner are not responsible and/or liable for any threatening, defamatory, obscene, unlawful, harmful, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. A User or a Subscribed User specifically agrees that the Website and/or Owner will not be held responsible and/or liable for any content/data sent using and/or included in the Website or Service by any third party/parties. NOTWITHSTANDING anything contained herein, in any event, the liability of the financial or otherwise, suffered to the Owner of the Website shall be limited to the amount paid by the Subscribed User and shall not exceed the sale value.
8. Disclaimer
Every effort is made to keep the Website up and running smoothly. However, the Owner takes no responsibility for, and will not be held liable for the Website being temporarily unavailable due to technical issues beyond our control.
9. Warranty and Indemnification
This Website is provided by the Owner, on “AS IS” and “AS AVAILABLE” basis without express or implied warranty or condition of any kind. A User or a Subscribed User will use the Website at his/her/their own risk. The Website disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability. The details and/or information provided by the Owner make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website and/or the information contained on the Website for any purpose. Any relation the User or the Subscribed User places on such information are therefore strictly at his/her/their own risk. A User or a Subscribed User agree that the Owner is not held responsible or held liable for any transaction between the User or the Subscribed User and third-party providers of third-party websites or services provided through the Website. No advice or information whether oral or in writing received from the User or Subscribed User of the Website shall create any warranty on behalf of the Website in this regard.
A User or a Subscribed User agrees to indemnify, defend and hold harmless the Owner from any suits, claims, losses, fines, penalties, damages, liabilities, demands, expenses including, but not limited to, reasonable legal expenses and accounting fees arising out of and/or in connection with any violation and/or act and/or omission committed and/or alleged to be committed by the User or Subscribed User.
10. Advertisements and Promotional contents
The Owner may promote, advertise goods and/or services of the third party on different pages by displaying the relevant material. The Owner of the Website shall not be held liable or responsible for the advertisements or the contents displayed by the third parties. The Owner may use a User’s or Subscribed User’s e-mail id and name to send advertisements and other promotional contents to them/him/her.
11. Intellectual Property
The User or Subscribed User acknowledge and accept that unless otherwise expressly stated, all the content on the Website including, but not limited to, images, graphics, photos, sounds, music, videos, software, script, information, articles, job postings, magazines, trade names, trademarks, logos, labels, service marks and/or any other proprietary marks are either owned by the Owner or licensed thereto. No information, content or portion uploaded on the Website shall be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purposes not expressly permitted by the Owner. It is the policy of the Website and/or Owner to terminate in its sole discretion, accounts of Subscribed User in appropriate circumstances found repeatedly infringing the rights of Owner of copyright, trademark or other intellectual property rights. The Website, its Services, and all the content are protected by copyright, trademark and other relevant laws of India.
12. Booking Financial Terms
A Subscribed User shall place orders through this system provided by the Website. A Subscribed User is required to log in and purchase the Website’s Services like for manufacturing, marketing and selling of various types of Bitters and Beverages (Alcoholic and Non-Alcoholic) and to contribute to the food & beverage industry by producing natural premium products such as bitters, flavored tonic water, and a variety of mixers. Once the payment is made successfully by the Subscribed User, he/she/they will receive a receipt of payment within 24 hours by email.
13. Disclaimers
The information, contents, and opinions provided on this website are broad guidelines for general information only. They are solely intended to provide information of general nature of the subject matter. The material on this website is not and should not be regarded as legal, financial or advisory.
No advice or/any information, whether oral or/and written, obtained by the User from this website or/and through or/and from the service/s shall create any warranty not expressly stated herein. This Website/ E-mail are vulnerable to data corruption, interception, tampering, viruses as well as delivery errors and we do not accept liability for any consequence that may arise therefrom.